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When trying to sign in, or move from one page to another, nothing happens

We have seen cases where when trying to sign in, or move from one section to another, the browser appears to be working on loading a page, but never actually does so. NOTE: This is not the same as having your name show up near the top, but being asked to login repeatedly. If that happens, try clearing the browser cache, and deleting cookies in those cases, as described HERE.

 

The two issues we ahve seen that cause this, are problems with Surf-Shield in AVG, and with settings in Internet Explorer

 

If you have AVG installed, please try the following

  1. Close your web browser.
  2. Click on the AVG button in the lower right-hand corner of your computer screen.
  3. Once in AVG, click the Overview tab on the left of the window.
  4. Click on the Link Scanner listing in the main part of the AVG window.
  5. If the Surf-Shield box is checked, click to un-select it. (If the box for the Surf Shield is already blank, close AVG, and check below for Possible issues with Internet Explorer.)
  6. Click either Save, or Apply Changes, near the bottom right-hand corner of the window (If you do not see this option, click the Maximize button near the top right-hand corner of the AVG window first).
  7. Close AVG, then open your web browser, and try signing in to Stockcentral.com again.

 

If you do not have AVG installed, or the above steps did not work, please try the following:

  1. Close Internet Explorer
    1. Then, In Windows XP, close Internet Explorer, then Go to Start > Control Panel
    2. In Window Vista or Windows 7, Go toStart >Control Panel> Network and Internet
    3. In Windows 8,Right-click at the very bottom left hand corner of the computer screen, and thenleft-click on Control Panel.In the Search Control Panel box at the top right-hand corner, type Internet Options.
    4. Click, or double-clickInternet Options to open the control panel
    5. Click the Advanced tab
    6. Click the Restore Advanced Settings button
    7. Click Apply, and then OK.
    8. Open Internet Explorer, and try the site again.

 

If this does not work, it may be necessary to Reset your copy of Internet Explorer.


For information on what this will do, and an automated Tool from Microsoft to handle the reset for you, please visit the following site:
https://support.microsoft.com/kb/923737
After resetting, Open Internet Explorer, and try the site again.