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ICLUBcentral Refund and Return Policies
For refund requests, contact ICLUBcentral"s Customer Support team at 877-334-2582. When considering returns, we want to be reasonable, fair, and crystal-clear. Here"s our refund and return policy for products and subscriptions.
myICLUB
We will refund any unused portion of a subscription that extends more than three months past the closing date of the club.
myICLUB Club Tax
For Club Tax Federal or Club Tax State, we will refund the full price if the club can"t use the application for some reason. Otherwise, there are no refunds for Club Tax or related products.
StockCentral.com, MyStockProspector.com
We will process refunds within 30 days of when a subscription was placed. You may expect a pro-rated refund if the site does not function on your computer and you have made a reasonable attempt with ICLUBcentral"s Technical Support to get it to work. A refund request for any other reason may be honored with an exchange of a subscription of similar value. Refunds after 30 days will not be provided.
Investor Advisory Service (IAS)
If you decide to cancel your IAS subscription within the first 30 days, you will receive a prompt refund of the entire subscription minus a processing fee of $24.50, no questions asked. This will be automatically refunded to your credit card or sent to you via check (depending on the payment method at the time of purchase).
Small Cap Informer (SCI)
If you decide to cancel your SCI subscription within the first 30 days, you will receive a prompt refund of the entire subscription minus a processing fee of $24.50, no questions asked. This will be automatically refunded to your credit card or sent to you via check (depending on the length of time since your payment was made).
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