We've updated the FAQ page, to use a site search powered by Google.
Now, from anywhere on the www.iclub.com/faq site, you can click in the Google Search box at the top of the page, and enter a term to search for.
Thank you for your patience while we worked through this, and we hope you enjoy the new search feature!
Here are some suggestions we have that can help make sure you get to the answers you're looking for a little bit faster:
Check the Categories: Take a look on the left hand side of the page, and you will see we're sorting notes by categories; if you're using the regular club accounting program, click on that first, and you will be able to avoid any notes that don't relate to the program you're using. SImilarly, if you are using the online tax printer, click there first, and then start searching. While a lot of the notes will overlap, there's no reason to have skip through notes about clearing your browser cache if you're using the desktop accounting, or to pore over the specifics of how to delete a transaction from the desktop accounting if you're on a web browser instead.
Popular, Latest and Sticky: Take a look on the right hand side of the page for notes that have been voted on, added recently, or that we simply think are important enough to always have show up.
Primers: If the question you have is about a more invovled process, such as closing the club, take a look in the Primers section. In that section we post steps on issues that can take more than the usual amount of navigating around the system, or your computer.
As much as the Why do I Need to Choose a Cost Basis note is popular, there are a few others that are worth highlighting.
Thanks to some of the particularities of how Club Accounting needs to be set up, the Why do I get the wrong year tax forms, or see an error after cllicking the FINISH button? Is always useful to keep on hand.
And while manuals and how-to’s aren’t exciting, they are one of the primary food groups of software and web site use. As such, don’t forget to take a look at the guides for How do I use the Desktop tax printer? as well as How do I use the Online Tax Printer? for those using the myICLUB.com site.