Registry Cleaning -or- Registering a .dll or .ocx file.
Sometimes a .dll or .ocx file that our software uses will become un-registered, or corrupted, and need to be repaired or replaced.
Usually the simplest solution will be to make a backup of the information in the program, uninstall the software, then re-install the program by downloading the most recent copy from our web site. All of our current software can make a backup or export of the needed information, or a manual backup can be made by making a copy of the database that the program uses. If you have not already done so, pleaes try making a backup, and re-installing the program before continuing.
If you have already tried making a backup and re-installing, but are continuing to see error messages about .dll or .ocx files, we suggest to try the following steps:
Make Sure Windows is Up To Date:
For Windows 10
Windows 10 is set to check for updates automatically, but to check manually, first tap the Windows key on your keyboard. From the Start menu that comes up, click Settings (It should look like a small gear-wheel) on the left-hand side of the window. From the window that appears, click Update & Security. On the Windows Update screen, click Check for Updates. Have Windows download and install all updates, even if they are listed as optional
For Windows 8
Windows 8 is set to check for updates automatically, but to check manually, hold down the Windows key, and tap the letter X. From the meu that appears, click control panel. From the type the word update in the search box at the top right-hand corner of the window. Under the Windows Update heading, click Check for updates. Have Windows download and install all updates, even if they are listed as optional.
For Windows Vista or 7
From the Start menu on your copy of Windows, check in either Programs, or All Programs, and you should see an option for Windows Update. Run the Windows update, and have it download and install any important or critical updates it finds.
NOTE: Some latter Windows updates will not show up until earlier ones are applied. Re-run the Windows update process until you do not have any more important or critical updates showing.
Try a Registry Cleaning Program:
It can also be helpful to have a registry cleaner or scanner on the computer. While there are many on the market, several members of ICLUBsupport have used CCleaner for many years on our own computers. You can do a search on the internet for CCleaner, or The web site for the company is: https://www.piriform.com/ccleaner
This program has a few options for clearing space from your computer, which you may want to investigate. For the purposes of this note, we suggest to use the Registry cleaner part of the program. Similar to the Windows Update, it can be useful to run the Registry cleaner more than once.
Try Registering the File:
If this does not work, then the next step will be to attempt to manually register the file. This is something we do not suggest unless you are comfortable opening a command line prompt on the computer. If you are, the following steps may already seem familiar. If you are not, we would suggest at this point to check with a local computer repair shop, or an individual who is skilled in repairing Windows itself. While we are good at troubleshooting and fixing issues within our own software, even we need help sometimes if Windows isn't co-operating.
Steps for registering files on different versions of Windows:
Registering files in Windows 10
With all programs closed, hold the Windows key and press S to open the search function.
Type cmd, to find the Command Prompt app.
Right-click on the Command Prompt app, and choose the Run as administrator option. Click Yes if Windows ask if you want to allow the program.
When the Command Prompt opens, type regsvr32 [filename].[extension]
Make sure to enter the file name and extension as they appear in the error/alert message.
Click OK
Restart the computer, and try the program again.
Registering files in Windows 8
Right-click at the very bottom left hand corner of the computer screen.
From the menu that comes up, left-click on ' Command Prompt (Admin) '.
Type c:\windows\system32\regsvr32[filename].[extension]
Make sure to enter the file name and extension as it appears in the error message.
Click the Enter Key on your keyboard
Restart the computer, and try the program again.
NOTE: If you receive an error message that the file "is not an executable file and no registration helper is registered for this file type.", then take the following steps instead:
Right-click at the very bottom left hand corner of the computer screen.
From the menu that comes up, left-click on ' Command Prompt (Admin) '.
Type: cd \windows\syswow64 and then click ENTER on the keyboard
Type regsvr32 C:\[filename].[extension]
Make sure to enter the file name and extension as it appears in the error message.
Click the Enter key on your keyboard.
Restart the computer, and try the program again.
Registering files in Windows Vista or Windows 7
With all programs closed, click the WINDOWS button on the lower left corner of your screen.
Left-click ALL PROGRAMS > ACCESSORIES
Right-click COMMAND PROMPT and then left-click RUN AS ADMINISTRATOR.
Type c:\windows\system32\regsvr32[filename].[extension]
Make sure to enter the file name and extension as it appears in the error message.
Click the Enter Key on your keyboard
Restart the computer, and try the program again.
--NOTE: If you receive an error message that the file "is not an executable file and no registration helper is registered for this file type.", then take the following steps instead:
With all programs closed, click the WINDOWS button on the lower left corner of your screen.
Left-click ALL PROGRAMS > ACCESSORIES
Right-click COMMAND PROMPT and then left-click RUN AS ADMINISTRATOR.
Type: cd \windows\syswow64 and then click ENTER on the keyboard
Type regsvr32 C:\[filename].[extension]
Make sure to enter the file name and extension as it appears in the error message.
