When trying to open a new stock, you might receive the following error:
Invalid request URL - Invalid number of parameters. Please click OK to open Preferences and update your data subscription.
If you are entering the name of a company in the 'Company Name' box near the top left-hand corner of the Toolkit window, and do not enter the name as it is listed in the Toolkit database, this can occur.
From what we have seen so far, this only happens when using the StockCentral data feed, and only if the name of the company has been entered as something other than what is listed in our database. For example, entering Apple Computer will produce the error, but simple Apple will not.
The best solution is to either use the ticker symbol box, or to click the Find button, and start typing in the name of the company in the company locator. The company locator can search within the name of a company, and will not produce the error.