We believe this is due to registry issues on individual computers; if you have a registry cleaner program, we suggest to run it before taking the steps listed below.

Steps you can take for Windows Vista and Windows 7:

1. Close the Toolkit program.
2. Click the START MENU button in the bottom left-hand corner of your screen.
3. Proceed to: Computer > Local Disk (C:) (Depending on your copy of windows, the drive may also be labeled as OS (C:) -or- Hard Disk (C:))
4. With the C drive open, then go to Program Files (x86) > Iclub Central > Toolkit 6
5. Inside the Toolkit folder should be a file named "toolkit6server". Right click on this file to show a menu of options.
6. From this menu, select Send To > Desktop
7. Close any open windows to return to the desktop.
8. If there is a "Toolkit 6" icon on the desktop, please delete it.
9. With the original Toolkit 6 shortcut removed, right click on "toolkit6server shortcut" and choose RENAME. The link is now highlighted, type "Toolkit 6" and then hit ENTER.
10. You may be asked to register one more time when you open this new shortcut, but the registration should be saved after this.

Steps you can take for Windows 8:

1. Close the Toolkit program.
2. Right-click at the very bottom left hand corner of the computer screen, and then left-click File Explorer.
3. Open Local Disk (C:) (Depending on your copy of windows, the drive may also be labeled as OS (C:) -or- Hard Disk (C:))
4. With the C drive open, then go to Program Files (x86) > Iclub Central > Toolkit 6
5. Inside the Toolkit folder should be a file named "toolkit6server". Right click on this file to show a menu of options.
6. From this menu, select Send To > Desktop
7. Close any open windows to return to the desktop.
8. If there is a "Toolkit 6" icon on the desktop, please delete it.
9. With the original Toolkit 6 shortcut removed, right click on "toolkit6server shortcut" and choose RENAME. The link is now highlighted, type "Toolkit 6" and then hit ENTER.
10. You may be asked to register one more time when you open this new shortcut, but the registration should be saved after this.

Steps you can take for Windows 10:

• Close the Toolkit program.
• Click the Start Menu button in the bottom left-hand corner of your screen, and then All Apps.
• Go down the list until you find the Toolkit 6 folder, and then click it, to show the contents.
• Right-click the listing for Toolkit 6 Non-Admin.
• Depending on how you normally open Toolkit, click either Pin To Start, or go to More > , and select Pin To Taskbar.
• This will add a new Toolkit 6 Non-Admin icon to the Start menu tiles, the Taskbar, or both.
• The Start menu tiles can scroll down, off the bottom of the screen, so if you chose Pin To Start, you may need to scroll down the list of tiles, to find the listing for Toolkit 6 Non-Admin.
• Click the Start Menu button again, to return to the desktop.
• If there is a "Toolkit 6" icon on the desktop, please delete it.
• With the original Toolkit 6 shortcut removed, please use the Toolkit 6 Non-Admin icon, to start Toolkit 6.
• You may be asked to register one more time when you open this new shortcut, but the registration should be saved after this.