Unable to Export, usually runtime error 76

When trying to export a stock, you might see an error such as "An error has occurred: Path not found Export aborted", or sometimes a shorter error, such as "Runtime Error 76", or "Runtime Error 52"

Most commonly this happens when either the 'Prepared by' or the ticker symbol for the stock contain a slash such as / or \

While less common, we have also seen cases where a default export path was set in Toolkit, but that the folder or dirve it points to is no longer available. In the case of a folder, this usually means the folder was either moved or deleted. In the case of a drive, it could mean that the drive is unplugged, or is having some mechanical difficulty. It is also possible that the Default Path for Export may be set to a folder that Windows considers off limits to general software. This is rare, but if the default path for exports was accidentally set to the Windows folder, for example, one of these errors could appear.


Most of these issues can be checked and resolved in the Toolkit preferences:

 

  • With no stock studies open, go to the Options menu and select Preferences.
  • On the Preferences window, click the File Locations tab.
  • Make sure that Default Path for Export is set to somewhere you know how to navigate to, or find on your computer. The Desktop, or Documents folder are the two most common places to have Toolkit export to.
    • If it is not, or if you aren't sure how to navigate to where the file is being exported, then click the Browse button, and from the window that comes up, we suggest to scroll to the top of the list, and click Either Desktop, or Documents, then click OK.
  • While still on the Preferences window, click the Stock Study, or SSG tab.
  • Make sure that what's filled in for Default Preparer contains only letters, numbers or some combination of the two
  • Click OK.

You may still run into individual stocks with some issues if the Preparer, or Study By field has something other than just letters or numbers.

If that happens, click the Data button when you have the ssg open, and adjust the name in the Preparer box so that it does not have anything other than letters, numbers or some combination of the two. If you want to show that the Study was worked on by more than one person, the best option is to use a dash, or minus sign to separate the names.
Once the change is made, Click OK, and then Save the SSG
You should now be able to export the ssg