Backup and reinstall of Toolkit 6 when the program can not be opened.

The steps listed below are for making a manual backup of Toolkit data, and reinstaling the program in cases where it will not open. If your copy of Toolkit can still be opened, we strongly suggest to use the FAQ on making a backup of your data usng the built in backup tool in the program.


If you prefer, these steps are also available as a slide show on our FAQ site at:
https://www.iclub.com/faq/Home/Article?id=428


Backing up your data

  1. Restart the computer (You may have done this once already, but we want to make sure there's nothing extra happening in the background while you're working)
  2. Once the computer comes back on
    • In Windows 10 and Windows 8: Hold down the Windows key on your keyboard, and tap the letter X. From the menu that comes up, then left-click File Explorer.
    • For Windows Vista and Windows 7: Go to START > COMPUTER
  3. This will open a window showing all of the drives your copy of Windows know about.
    Open the C: drive (also sometimes called Local Disk C). From there, open PROGRAM FILES (or Program Files x86, if available)> ICLUBCENTRAL > TOOLKIT 6
  4. In the Toolkit folder, look for any files that have .mdb and .ldb at the end.
  5. If you don't see anything with those extensions at the end, here's how to get the extensions to show up.
    • In Windows 8 and Windows 10: Click the View Tab near the top of the Window, then click the 'File name extensions' check-box.
    • For Windows 7: Click on Tools at the top of your screen. Then click Folder Options.
    • In Windows Vista: Click on Organize at the top of your screen, then click Folder and Search Options.
    • ----For Vista, and Windows 7, This will open a new window. Click the View tab in this new window, then look down the list for Hide Extensions for Known File Types. Uncheck it and click OK. You should now see the extensions .mdb and .ldb on some of the files.
  6. Once you have the files showing, take the following steps:
    - Right click on the file, and choose COPY
    - Minimize the window
    - Right-click on the Desktop, and choose PASTE
    The database file is usually named TK.mdb If you have made a copy of it at some point, the file may have a series of numbers as part of the name. If you aren't sure, take the same steps for all .mdb and .ldb files.

 

Removing Toolkit6

  1. Once you have the files copied, it's time to uninstall Toolkit. Windows may ask you about removing several files during this process. If so, you can save time by using the check-box that says to use the same choice for all options, and then clicking YES.

 

Reinstalling Toolkit 6

  1. When this is done, restart the computer, open your web browser, and take the following steps:
    1. In your web browser, go to https://www.iclub.com/support/downloads.asp
    2. Click on DOWNLOAD next to the TOOLKIT 6 icon, and then Download again on the following page.
    3. Choose SAVE or SAVE FILE if the browser asks what to do with the file
      If your browser asks where to save the file, we suggest to choose desktop.
    4. Depending on your browser, you may be given the option to run the file as soon as it is done downloading. If so, go ahead and do so. If not, hold down the Ctrl key on your keyboard, and tap the letter J to bring up the list of downloaded files.
    5. Double-click on the Toolkit6Setup
    6. Follow the on-screen installation instructions.

 

Restoring your data

  1. When the program is installed, copy the .mdb and .ldb files back into the same folder that they came from previously.
  2. To copy a file back, first right-click on the file and choose COPY.
  3. Next, you'll need to get to the Toolkit folder:
    • In Windows 10 and Windows 8: Hold down the Windows key on your keyboard, and tap the letter X. From the menu that comes up, then left-click File Explorer.
    • In Windows 7 and Windows Vista: Go to START > COMPUTER
  4. This will open a window showing all of the drives your copy of Windows know about.
    Open the C: drive (also sometimes called Local Disk C). From there, open PROGRAM FILES (or Program Files x86, if available)> ICLUBCENTRAL > TOOLKIT 6
  5. In the Toolkit 6 folder, choose the PASTE command. Depending on your copy of Windows, this can be found by clicking on Edit, Organize, or Home, near the top of the Window.
    Windows will likely ask to confirm that you want to write over an existing file; click YES.
    • --Repeat the previous four steps for each file that was saved from the original Toolkit folder.
  6. When any files are copied back over, you should be able to open Toolkit, and operate it as usual.

 

Re-entering data subscription information

In case any data subscription information was not saved, it can be re-entered as follows:

  1. Go back in Toolkit to Options > Preferences > Data Feed
  2. Fill in your ID and password for the services you have a subscription to.
    • If you have StockCentral from ICLUB, you should enter your StockCentral login and password.
    • For BetterInvesting, your ID this will usually be your member number.
    If you aren't sure what your ID and password are for the service you have, contact whoever you have the subscription with:
    ICLUBcentral - 1-877-334-2582
    BetterInvesting - 1-877-275-6242
  3. Click OK to save any entries.